PRIVACY POLICY
Introduction
This Privacy Notice explains the policies and practices of Russian Travel Awards (we', 'us', or 'our') regarding the collection and use of your personal data and outlines your privacy rights. It also describes your options regarding the use, access, correction, and deletion of your personal data. We recognize that information privacy is an ongoing responsibility, so we will update this Privacy Notice as our personal data practices or privacy policies evolve.
This Privacy Policy aims to inform you about what personal information we collect and use, when and with whom we share your personal information, the choices you can make about how we collect, use, and share your personal information, and how you can access and update your personal information.
1. How We Collect and Use Your Personal Information
We collect personal information about voters (users), subscribers, candidates, event participants, media contacts, and other customers. We use this information to provide products and services. We do not sell your personal information and share it only with third parties as required to provide our services or as authorized by you.
When you sign up for our platform, you provide personal information to us. Such personal information is also collected when you visit our site through automatic technologies such as cookies placed in your browser with your permission. Your information is processed based on legitimate interest for analysis purposes and through automated or non-automated means, including through cookies and similar technologies. It may also be obtained from third parties such as analytics providers, advertising networks, search information providers, and technology providers, and is recorded, stored, and updated within the scope of our service and contractual relationship.
Your personal information may be shared for various purposes, including: assisting with travel and/or vacation bookings, assisting with travel and/or vacation accommodations, communicating with you (e.g., providing information about services or facilitating communication with travel providers and/or property owners), and legal purposes in response to requests from judicial authorities.
2.1. Personal Information You Provide to Us
2.1.1. Voters (Users)
To prevent fraudulent voting, we require users to register before voting. When you register to vote, we collect information such as your name, country, and email address. We send you an email to verify your email address and activate your account. Unverified accounts will receive reminder emails before being deleted.
2.1.2. Mailing List Subscribers
When you subscribe to our newsletters, we collect your email address and IP address and may ask you to provide contact information about the person you represent for our media bulletin. We use the collected email address and IP address to detect and combat fraudulent voting, send emails as necessary, and provide better service by informing you. We process your personal information to provide you with a user account for voting.
2.1.3. Candidates and Participants
When you submit an application or contact us regarding your candidacy, we collect information. With few exceptions, this information typically consists of details found on a business card. We use the information you provide to process entries and inform you about your candidacy.
2.1.4. Events
We organize award ceremonies. If you attend one of our events, we collect your name and contact information and store it in our database. We use this information to provide you with your ticket and event-related services. Participants may be photographed and filmed at the event, and these may be published on www.russiantravelawards.com. Videos may be published on YouTube. Some of our events are sponsored. We may provide sponsors and/or co-sponsors with a participant list. If you do not want your information included in a participant list, you can contact us directly at [email protected].
2.1.5. Your Correspondence with Us
If you correspond with us via email, postal service, or any other form of communication, we may store such correspondence and the information contained therein to respond to your inquiry, inform you about your candidacy, or maintain a record of your complaint, request, or similar matters. If you want us to 'delete' your personal information or refrain from contacting you, please contact us at [email protected].
2.1.6. Payment Card Information
If you choose to purchase a service using a payment card, payment card information is typically provided directly to our payment processing service via our website or redirected to the payment processor's website. We do not process or store card information.
3. How Can You Manage Your Personal Information?
Registered users can update information under My Account. For other information, you can email us at [email protected] to modify your personal information.
4. Use of Our Website
Like most websites, our website automatically collects certain information and stores it in log files. This information may include internet protocol (IP) addresses, browser type, operating system, and other usage-related information such as the history of pages viewed, as well as the region or general location where your computer or device accessed the internet. We use this information to help design our website to better respond to the needs of our users. We may also use your IP address to help diagnose problems with our server and to manage our website, analyze trends, track visitor movements, and collect broad demographic information that helps us identify visitor preferences.
4.1. Cookies and Web Beacons
We use cookies on our website to save user preferences and better manage our website. You should be aware that disabling cookies may cause some parts of our website to not function properly. For more information about our cookies or to set your cookie preferences, please visit our Cookie Policy page.
5. Security
We take reasonable steps to ensure the security of your personal information and to protect the personal data we collect and process by implementing appropriate physical, technical, and organizational measures in line with security standards. However, internet data transmission is not completely secure.
In the event of a personal data security incident that may affect your rights and interests, you will be informed in accordance with applicable data protection laws and regulations. Our website is not intended for minors (as defined under applicable data protection laws); however, there may be limited situations where we need to collect minors' personal information, such as as part of a reservation, the purchase of other travel-related services, or other exceptional circumstances (e.g., family-oriented features). When processing minors' personal information, we strictly adhere to principles of legality, necessity, clear purpose, openness, transparency, and security, and we take strict measures to protect such data.
The criteria we use to determine retention periods include:
- The duration of our relationship with you, including membership on our platform and other transactions
- Whether we have a legal obligation related to your personal data, such as laws requiring us to keep records of transactions you make with us
- Whether there are existing and relevant legal obligations affecting how long we must retain your personal data, including contractual obligations, litigation hold periods, limitation periods, and regulatory investigations
- Whether your personal data is necessary for secure backups of our systems
8. Sharing Your Information with Others
We may share your personal data only for legal reasons or with service providers.
9. International Data Transfers
Your personal data may be transferred to other countries outside your own. These countries may have different data protection laws than your country. We take appropriate measures to protect your data during such transfers. Cross-border transfers of personal data are necessary to serve your transactions with us. We will comply with obligations, applicable data protection laws, regulations, and conditions set by competent authorities regarding the cross-border transfer of personal data.
10. Policy Changes
We reserve the right to make changes to our Privacy Policy to ensure the storage and security of your personal data. Any changes we make to our Privacy Policy in the future will be published on this page and will be effective when published on our website. Please check back frequently to see any updates or changes to our Privacy Policy.
11. Contact Information
If you have any questions or requests regarding this Privacy Policy, you can contact us at [email protected].
