MEMBERSHIP AGREEMENT
Article 1 - PARTIES:
1.1. This agreement, consisting of the RTA Usage Agreement and its inseparable annexes (Privacy Policy, Terms and Conditions), is arranged between RTA Travel Technology Inc. and the hotel or travel agency that becomes a member of the platform by agreeing to the contract on the platform.
1.2. By accepting this agreement, you acknowledge, declare, and undertake that you have read the entire 'Membership Agreement' before becoming a member of the platform, fully understood its content, and approved all of its terms. RTA and the member will be referred to as separate parties in this Membership Agreement.
1.3. Definitions
RTA: The platform named Russian Travel Awards
Member: A hotel or travel agency wishing to benefit from the services provided on the website www.russiantravelawards.com by agreeing to the privacy and membership contracts.
Privacy and Personal Data Protection Policy: A text regulating RTA’s general privacy policy on personal data and cookie usage, explaining which personal information will be collected, how and for what purpose the collected data will be processed, etc. It is available on the RTA website www.russiantravelawards.com.
Article 2 - SUBJECT, PURPOSE AND SCOPE:
2.1. RTA is a platform that encourages effective cooperation between hotels and travel agencies. Within the scope of relevant legal regulations, RTA provides an electronic commerce environment enabling economic, commercial, and tourism activities on behalf of others. RTA is not a seller of any services on the website www.russiantravelawards.com. It is not responsible for controlling the content provided by members or investigating whether there is any illegal activity or situation concerning that content.
2.2. Under this membership agreement, the hotel or travel agency can use the platform. However, if they want to benefit from additional services such as free, silver, gold, or premium memberships, they must contact platform authorities and submit a request.
2.3. The purpose of this membership agreement is to establish the conditions for the members' use of the RTA platform and to determine the rights and obligations of the parties.
2.4. The membership agreement only covers the relationship between RTA and the members. The relationship between hotels and travel agencies is not covered by this agreement.
2.5. RTA provides a platform that encourages cooperation between hotels and travel agencies. Through this platform, hotels can offer different opportunities and advantages to agencies, and agencies can receive the best and most high-quality holiday services for their customers.
2.6. RTA does not provide any illegal or spam services. Every user visiting the site should be aware of this.
2.7. The member agrees that the Privacy Policy, Terms and Conditions, and Cookie Policy published on the platform are annexes and an inseparable part of this agreement.
Article 3 - RIGHTS AND OBLIGATIONS OF THE PARTIES
3.1. In order to obtain membership, hotels and travel agencies wishing to become members must approve this Membership Agreement on the website www.russiantravelawards.com. Those who approve this agreement are considered to have unconditionally accepted all of its terms.
RTA may request certain documents from members when deemed necessary and may withhold membership until such documents are provided.
The membership registration process is completed when the hotel or travel agency agrees to the Membership Agreement and Privacy Policy. This agreement applies to all members and is valid for new members upon completion of registration and for existing members from the date it is published on the site.
The services offered by RTA are only allowed to be used by hotels and travel agencies. It is strictly prohibited for other individuals or legal entities to use the service.
The member declares, acknowledges, and undertakes that the creation of membership and any action on the platform does not fall under the prohibited scope of this article, and that they are a suitable hotel or travel agency under the relevant regulations.
3.2. The username and password created by the member are solely the responsibility of the member for security and confidentiality. The member acknowledges and agrees that they are solely responsible for any transactions carried out with their username and password.
The member acknowledges and agrees that they cannot raise any objections or defenses regarding actions and transactions performed under their username.
3.3. The member agrees that they will act in accordance with the provisions of the Membership Agreement, the Privacy Policy, and all applicable legal and ethical rules when performing transactions and communications on the website www.russiantravelawards.com.
The member explicitly agrees not to collect, store, or perform any actions related to the profiles, emails, or other personal data of other users of RTA.
The Member acknowledges that the information about them that will be displayed on the platform is accurate, that the information obtained complies with legal requirements, and does not infringe on third-party rights; that RTA does not have an obligation to review and verify the accuracy of the information provided by the Member; that when making comments on the platform, they agree that the comments will be realistic and based on their own experience; that the features, pricing information, and promotional content related to the services specified on the platform are accurate and up-to-date, and do not infringe on the rights of any third parties; and that if the silver, gold, or premium membership conditions are not met, RTA has the right to suspend their account.
The Member is exclusively responsible for all matters regarding the comments and posts made on the platform and/or by other Members and/or third parties and/or legal/administrative authorities, and RTA shall have no legal or criminal responsibility regarding these matters.
In the event that the Member acts contrary to the obligations specified in this section, RTA reserves the right to terminate this Membership Agreement, suspend the membership, and pursue other legal rights.
The Member acknowledges, declares, and undertakes that RTA is not responsible for any legal issues, financial losses, or defects in the services arising from an agreement made with another member through the platform. RTA is also not responsible for issues related to messages sent by travel agencies to member hotels, reservations, bonus accruals, payments, or issues related to bookings and cancellations made through third-party companies.
By accepting this Membership Agreement, the Member accepts all responsibilities related to the Privacy Policy, Terms of Use, and any violations of RTA's trademark rights or technical structure.
RTA will not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of www.russiantravelawards.com.
RTA is not responsible for damages caused by malicious software uploaded by third parties to the platform, despite the security measures taken by RTA.
RTA is not responsible for data losses that occur on the platform. The Member acknowledges, declares, and undertakes that they cannot make any claims against RTA for such losses.
The legal person member acknowledges, declares, and undertakes that all actions performed on the platform by the authorized person representing the legal entity will be binding on the entity. If the authority granted to the representative is terminated, the legal entity member agrees to inform RTA immediately, share the username and password with a new authorized person, and ensure that the account is used by this person.
If hotels and travel agencies post misleading, incomplete, or incorrect information about themselves, or intentionally share false or misleading information about other hotels and agencies, such actions will constitute a breach of this agreement. In such cases, RTA has the right to suspend or cancel the member’s account.
RTA is not the seller of any service on www.russiantravelawards.com. According to the Electronic Commerce Law No. 6563, RTA is only an 'intermediary service provider,' and under the Internet Broadcasting Law No. 5651, RTA is a 'hosting provider.' Therefore, RTA is not responsible for the accuracy, reliability, or legality of any content not published by itself, nor does it have any obligation to verify the accuracy of such content.
However, RTA reserves the right to review any content posted on the platform, and if necessary, may block access or remove content at its discretion.
If any image, text, comment, video, or audio posted by the Member on www.russiantravelawards.com violates RTA's or any third party's rights, the Member will be responsible to RTA and/or the third party. If such a violation is detected, RTA reserves the right to suspend the account of the Member responsible.
The Member acknowledges and declares that any agreements or contracts made with hotels or travel agencies via www.russiantravelawards.com are between the Member and the respective hotel or agency. RTA is not a party to these contracts and is not responsible for any issues arising from these agreements.
RTA is not a party to the agreements between hotels and travel agencies. The responsibility for fulfilling the terms of the agreement rests exclusively with the hotel and the travel agency.
RTA does not charge any service fee or commission for agreements made between hotels and travel agencies on www.russiantravelawards.com. RTA reserves the right to change this policy at its discretion and will inform the Member via the platform or email at least 7 days before the changes take effect.
RTA may share the Member's information with relevant authorities upon request, in accordance with legal regulations, without violating the Personal Data Protection Law (KVKK) or other laws.
The personal data collected from the Member when creating a membership on www.russiantravelawards.com may be shared with other Members, but only in connection with disputes involving the parties, and only within the scope requested by the authorities.
The Member agrees not to use www.russiantravelawards.com in any unlawful or unethical manner. The following examples illustrate unlawful or unethical use, but are not limited to these:
Using the site to create, update, or modify a database, registry, or directory on behalf of someone else.
Using false information or another person's information to perform transactions, create false membership accounts, or manipulate the site.
Using comments or ratings on www.russiantravelawards.com outside of the platform, publishing them, or manipulating them.
Uploading viruses or any other harmful technology to www.russiantravelawards.com.
Collecting information about Members, including email addresses, without their consent.
Performing activities that would cause unreasonable or disproportionate load on the system or damage the technical operations of www.russiantravelawards.com without prior written consent from RTA.
3.16. While performing transactions on www.russiantravelawards.com, the Member is obliged to use these transactions in a way that will not technically damage the website in any way. The Member shall ensure that all information, content, materials and other content it will provide to www.russiantravelawards.com are free from any program, virus, software, unlicensed product, trojan horse that will damage the system. etc. etc., including using the necessary protective software and licensed products.
3.17. The use of www.russiantravelawards.com or any content on the platform in violation of the terms of use determined by this Membership Agreement or the provisions of the applicable legislation is considered unlawful. In such a case, RTA reserves all rights to suspend, cancel and suspend membership, and all rights to claim and compensation, without prejudice to its rights regarding surplus.
3.18. The Member is obliged to update all information that RTA will use to communicate with him/her. RTA will not be held responsible for any damages, deficiencies, etc. that may occur if it does not update. In addition to the notifications to be made publicly on the Platform, notifications can be made to the specified e-mail address. If any e-mail address change is not notified in writing within 7 (seven) days or is not updated on the Platform, the notification to the Member's current e-mail address will be considered valid.
3.19. The Member cannot transfer any of the rights or obligations in this Membership Agreement, either in whole or in part, for any reason, cannot share their password and membership information with third parties, and cannot allow others to use the platform. If such a situation is detected, RTA reserves all rights and may suspend the membership of the relevant member.
3.20. The fact that either party does not use or enforce any right given to it in the Membership Agreement does not mean that the party waives that right, nor will it prevent the right from being used or enforced later.
3.21. RTA may remove any posts, comments, advertisements, or other content published by the Member on the platform at any time and for any reason, without providing any prior notice. RTA may suspend or remove the Member’s profile on the platform without any prior notice. In this case, the Member cannot make any claims, nor can they request compensation under any name.
3.22. The Member cannot share any URL address (link) on the platform that redirects to other websites.
3.23. The Member agrees, declares, and undertakes that they will not make any statements against RTA and/or the Site, will not defame RTA and/or the Site in any way, and will not engage in unfair competition actions against RTA/Site.
The Member agrees, declares, and undertakes that they will not redirect other Members to websites other than the Site via any method such as messages. If the Member is found to be in violation of this article, RTA may immediately terminate the Member's membership and may prevent the creation of a new membership account using the same information.
In such cases, RTA reserves the right to claim damages arising from the breach of the Agreement in accordance with Article 11.1 of the Agreement.
3.24. The Member agrees, declares, and undertakes that they will be legally and criminally responsible for any comments, advertisements, statements, and posts that include insults, profanity, obscenity, or anything unlawful, whether in public areas or private messaging.
3.25. The Member agrees, declares, and undertakes that they will not infringe upon the rights of third parties, including but not limited to personal, copyright, trademark, or commercial name rights.
3.26. The Member (Travel Agency) may share ratings, reviews, and comments based on their experiences about other Members (hotels) on the platform under the conditions determined by RTA.
The ratings, reviews, and comments added by the Member about other Members will be visible to other Members on the platform. The Member (hotel) acknowledges that travel agencies will make comments, ratings, and reviews about them, and that these reviews, ratings, and comments will be visible to other members. The Member agrees that the visibility of comments, reviews, and ratings about them is a general practice of this platform and does not violate the Personal Data Protection Law (KVKK) and other relevant legal regulations.
The ratings, reviews, and comments added by Members on the platform reflect the opinions of the respective Members; RTA has no involvement with the ratings, reviews, and comments received.
ARTICLE 4 - CONFIDENTIALITY
4.1. RTA places great importance on processing, securing, and protecting the personal data provided by the Member in accordance with the Law on Protection of Personal Data No. 6698 (Law No. 6698) (Enacted on: 24/3/2016 | Published in the Official Gazette on: 7/4/2016, Issue: 29677) and other relevant regulations.
RTA collects, uses, transfers, and processes the personal data provided by the Member in accordance with the Privacy Policy on the platform.
The Privacy Policy is an integral part of this Membership Agreement. By completing the Membership process, the Member accepts this Membership Agreement and the Privacy Policy, which is an inseparable part of it, and consents to the collection, use, transfer, and processing of their personal data as specified in the Privacy Policy, freely and voluntarily.
For more information about the conditions regarding the use of personal data and the rights related to them, the Member can access the Privacy Policy on the website. For any questions or feedback regarding personal data, the Member can contact RTA at [email protected].
IDENTITY OF THE DATA CONTROLLER:
Website Address: www.russiantravelawards.com
Email Address: [email protected]
4.2. The personal data provided by the Member to www.russiantravelawards.com and expressly consented to be shared will be collected and used for the purpose of fulfilling the obligations arising from the Membership Agreement and the Law on Protection of Personal Data. RTA performs these obligations in accordance with the aforementioned laws. The specific ways in which the Member's personal data is used, processed, stored, transferred, etc., are defined in the Privacy Policy, which is an integral part of this Agreement and is made available on the website.
4.3. The personal data shared with RTA is under the supervision and control of RTA. RTA, as the data controller, is responsible for ensuring the confidentiality and integrity of the data and has the obligation to take the necessary organizational and technical measures to protect the data in compliance with the applicable regulations. RTA reserves the right to update its data processing policies in accordance with the legislation.
ARTICLE 5 - INTELLECTUAL PROPERTY RIGHTS
5.1. RTA owns all intellectual property rights and financial rights, including but not limited to its brand and logo, the design, software, domain name, and all related materials created by RTA for the website www.russiantravelawards.com, mobile application, and mobile site, in accordance with intellectual property and industrial property laws, and all relevant present and future regulations.
The Member cannot use, copy, share, distribute, display, reproduce, or use any intellectual property rights of RTA, including trademarks, logos, or the content of www.russiantravelawards.com, mobile applications, or sites without RTA's permission. However, RTA may use, reproduce, and disseminate the Member's commercial name, trademark, and other information for the purpose of providing the Service and promoting RTA under this Agreement. The Member accepts, declares, and undertakes that they grant RTA permission to use this information throughout the duration of this Agreement.
If the Member infringes upon RTA's intellectual property rights, RTA reserves the right to take legal action.
5.2. RTA will review any claims made by Members regarding the violation of intellectual property rights, including but not limited to brand and intellectual property rights, to the extent possible within its technical capabilities and workforce. Members making such claims are required to provide evidence and submit all relevant documents. Following such claims, RTA reserves the right to request the violation to be rectified and, if necessary, suspend or terminate the membership. In such cases, Members can contact RTA at [email protected].
5.3. The Member agrees, declares, and undertakes that they will permit RTA to publish any visual, photo, written content, trademark, logo, and other intellectual and industrial property items added to the site during the term of this Agreement. RTA is granted a simple license to use these items during the term of the Agreement.
ARTICLE 6 - AMENDMENTS TO THE AGREEMENT
RTA may, at its sole discretion, change this Membership Agreement, including the Privacy Policy on www.russiantravelawards.com, and any other policies, terms, and conditions, at any time, in accordance with the applicable regulations. Such changes will be made by publishing them on www.russiantravelawards.com and will take effect immediately.
ARTICLE 7 - FORCE MAJEURE
Circumstances that were not present or foreseen at the time of signing the contract, which arise outside of RTA’s control and make it impossible for RTA to fully or partially perform its obligations and responsibilities under the contract or to perform them on time; such circumstances will be considered as force majeure. (e.g. natural disasters, epidemics, war, terrorism, uprisings, changes in legislation, confiscation or strikes, lockouts, major breakdowns in production and communication facilities, etc.) The party experiencing the force majeure situation shall notify the other party in writing (e.g., via email) within 3 (three) days after learning of the situation.
During the continuation of the force majeure situation, the parties will not be held liable for failure to perform their obligations. If this force majeure situation continues for 30 (thirty) days, each party shall have the right to unilaterally terminate the contract.
If the existence of force majeure prevents or delays RTA from fulfilling its obligations arising from this Membership Agreement, RTA shall not be held responsible for the obligations that are blocked or delayed due to the force majeure and this situation will not be considered a violation of this Membership Agreement.
ARTICLE 8 - CONTACT INFORMATION
If you have any questions about the Membership Agreement, a request to upgrade to Silver/Gold/Platinum membership, or any other question/request/complaint, you can contact us via email at [email protected].
ARTICLE 9 - DISPUTE RESOLUTION
9.1. In case of failure to comply with the membership terms, if it is found that the member provided false information, or in case of other violations of the Membership Agreement and Privacy Policy, RTA may suspend the member’s membership on the platform without prior notice and without providing an explanation, indefinitely, or for a period determined by RTA at its discretion.
9.2. In disputes arising from this agreement, the Courts and Enforcement Offices of Antalya are authorized.
ARTICLE 10 - NOTIFICATIONS AND EVIDENCE AGREEMENT
Any correspondence between the parties under this agreement, except in cases specified by law, will be made via the provided email or address. The Member agrees, declares, and undertakes that the electronic information and computer records kept in RTA’s database and servers will constitute binding, conclusive, and exclusive evidence in disputes arising from this Agreement.
ARTICLE 11 - AMENDMENT AND TERMINATION OF THE AGREEMENT
11.1. In the event of a violation of one or more provisions of this agreement or the detection of behaviors directed towards such a violation, RTA reserves the right to terminate this agreement unilaterally, including the compensation of any damages. The Member agrees that they cannot request any compensation for this termination. The member’s membership on the Site may also be blocked by RTA if the membership is terminated due to a violation of the agreement.
The Member who violates the Agreement and/or applicable legislation will be solely responsible for any lawsuits (civil/criminal), claims, complaints, and/or administrative fines directed by other Members, third parties, administrative/official authorities, and judicial bodies during and after the Agreement, whether during or after the Agreement has ended.
RTA will recourse to the Member for any material/moral, direct/indirect damages, costs (including litigation and legal fees), and expenses it incurs due to the Member’s actions violating the Agreement and/or applicable legislation, even if the Agreement has ended for any reason.
11.2. The provisions of this Agreement can be changed by RTA at any time, in accordance with applicable legislation. The Agreement can be amended either partially or fully, and in case of partial amendment, the unamended provisions will remain in effect.
The invalidity, illegality, or unenforceability of any provision of this Membership Agreement will not affect the validity of the remaining provisions of the Agreement, terms of use, and legal warnings.
11.3. RTA may, at any time, temporarily or permanently suspend the Service provided under this Agreement, change the use of the Service and the Site, partially or fully charge a fee for membership on the Site, or unilaterally terminate this Agreement.
11.4. If the Member closes their account voluntarily, this Agreement will automatically terminate, although the Member’s liability regarding all matters mentioned in this Agreement will continue indefinitely.
ARTICLE 12 - ENTRY INTO FORCE
By confirming this Agreement, all the terms and conditions above are accepted unconditionally, and this Agreement consisting of 12 (twelve) articles will be deemed concluded and effective upon electronic approval by the Member.
